Gone are the days when small businesses had to rely on communication infrastructures such as ADSL or ADSL2+. With the rollout of the nbn™ almost nationwide, Australian small business owners now have access to a faster, safer, and more reliable communication network; in other words, an opportunity to be efficient and save costs.
So, how does your small business benefit from an NBN-ready phone system? Let’s count the ways:
1. Say goodbye to line faults
Communication is the most important part of any business and nothing is as frustrating as your phone lines down during business hours. Imagine not having that problem again. Well, now it is possible. Unlike copper phone lines, the nbn™ network uses fiber as its core material, which means that it is more resilient and reliable. And it offers better security too. Moreover, the nbn™ phone lines have built-in automatic redundancy, which means that in case of failure of primary components, backup components take over.
2. Embrace a fully digital workplace
Back in the day, crucial data used to be stored on CDs or USB drives. But things have changed since the inception of cloud-based storage. Now, your business data is not only safer but also easier to access, even remotely. All you need is a reliable, high-speed internet connection.
Thanks to cloud computing and the nbn™ network, you and your employees can effortlessly access and share business data and office apps among themselves in a fully digital environment. And as this data is stored on remote servers, you don’t have to maintain and spend on on-site servers. Other than that, cloud computing also makes your business growth more feasible. You see, as your business size increases, you don’t have to upgrade your on-site hardware. All you have to do is buy more cloud space for new employees and save the cost of hardware upgrades. And a cloud-based digital environment not only streamlines your daily operations but is also affordable across all industries.
3. Enjoy smart call management
With an NBN-ready phone system, you don’t have to worry about missing any calls from a potential client. The switch to the nbn™ makes it easier to transfer calls to landlines and mobiles. In addition, you can enjoy support for features like syncing your cellphone to your desk phone, which will come in handy when you can not readily reach your cell phone. Thanks to another handy feature called “auto-receptionist,” you can set up and customize an automatic greeting for all your incoming calls. Thus, callers can simply choose who to speak to from a list of options and be redirected to the right person/department.
For businesses dealing with a large volume of calls on a daily basis, NBN’s Smart Queue Management can be a lifesaver. It automatically manages a queue of incoming calls, informing the callers about their position in the queue and their waiting time. Most importantly, you can manage all the aspects of your nbn phone system from an online portal along with detailed call logs.
Well, that sums up the major benefits of an nbn™ compatible phone system for your small business. The opportunities the nbn™ offers are exciting and our team at Phone Systems Australia is 100% with you every step of the way. So, if you have any further questions or concerns, don’t hesitate to reach out; we would be glad to help.
